FAQs

Why buy from Body Aware?

We’ve been designing original men’s lingerie and underwear for over 40 years in our Arizona studio. Our pieces are exclusive to us, made from the finest fabrics, and new styles launch almost every week.

How do I know what size to order?

Check the size chart on each product page, as sizing can vary. Our styles are European cut for a closer fit. If you are between sizes or prefer a looser fit, we recommend going up a size.

Is the packaging of my order discreet?

Yes. Orders ship in plain packaging with “BA” as the return sender. Your credit card will show charges from “Body Aware.”

I made a mistake, can I change or cancel order?

Once processed, orders cannot be canceled. If you made a mistake, email us at all@bodyaware.com right away. We’ll do our best to update your order before it ships. If not, you may place a new order and return the original per our Returns Policy.

Do you ship internationally?

Yes, we ship worldwide.

How can I track my order?

You’ll receive a shipping confirmation email with tracking (if available). 

When are items restocked?

Most styles are small-batch and limited edition. Some may return in new colors or fabrics, but we recommend purchasing right away if you see something you love. Subscribe to our newsletter for updates. 

You are out of stock of an item I have received in the past, are you getting more of these and if so when? Are you going to have more colors?

Usually not. We frequently move on to new designs, fabrics, and colors. A few customer favorites do return, but most items are one-time releases.

Can I back order or reserve items?

No. To keep it fair, our products are sold first come, first served. Sign up for our newsletter to be the first to know about new launches.

I ordered the set, but I only received the top/bottom?

We sell tops and bottoms separately so customers can choose sizes individually. Photos may show matching pieces, but each item must be purchased on its own. It is your responsability to read product descriptions before purchase.

Can you send me a catalog?

We no longer produce printed catalogs. Please visit our website to see the latest collections.

My tracking shows delivered, but there is no package in my mailbox?

Packages are sometimes marked delivered before arrival. Please allow 2 business days. If it still hasn’t arrived, contact us at all@bodyaware.com